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Be sure to check the mailing address

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Your order will be shipped either in a cardboard box or in a recycled plastic sleeve.

The pieces are carefully wrapped in tissue paper or wrapped with ribbon.

If you do not want additional packaging, you can leave a small note when placing your order :)



free delivery from 100€ of purchases in Metropolitan France


Be sure to check the mailing address to avoid any delivery failures.


Where do we ship our packages?

We ship orders to all countries in the European Union, Switzerland, United Kingdom and overseas departments.


What are the delivery times ?

We prepare your order within 4 working days (excluding weekends and public holidays).


From the dispatch of the order, the average delivery times are as follows:

- 2 to 3 working days in Colissimo post office collection and Colissimo delivered against signature for France;

- 7 to 15 working days by standard Colissimo for Europe

- 5 to 7 working days by Colissimo express for Europe




- Metropolitan France and Corsica: €5 by Colissimo delivered to the post office / €8 by Colissimo delivered against signature

Free delivery from 100€ of purchases in Metropolitan France by colissimo delivered to the post office

European Union: between €8 and €14 depending on the products in standard international colissimo

European Union: between €12 and €20 depending on the products by international express colissimo

Where can I track my package?


Packages are shipped with COLISSIMO post. You can track your package directly on the website ofthe post officewith the tracking number indicated by email.


Your order may be shipped in two packages. In this case, you will receive two tracking numbers.



The Customer must return the product at his own expense.

In accordance with article L221-5 of the consumer code, you have a period of 14 DAYS, upon receipt of your package, to return your items to us. Beyond this period returns will not be accepted.


For hygienic reasons, we do not take back earrings or lingerie  :


Art. L 21-21-8. The right of withdrawal cannot be exercised for contracts:

  "For the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection."


Article L 121-20-2 of the Consumer Code provides that the right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized.


The returned product(s) must be in their original condition (to avoid waste) with their label.

Defective Items: 

If the ordered item has a defect, please contact us upon receipt of the package at the following address:

The steps to make a return.


1— Register your return request:

Returns and exchanges are accepted within 14 days of receipt of the package.

The return packing slip must not exceed the 14 day date.



Send an email to the following address:  indicating:

- Your name and order number

- The items you wish to return 

- The reason for this return

- If you wish to benefit from a credit note, a refund or an exchange


Send an email to the following address:

An item cannot be returned without its original label, if it has been worn several times, if it is damaged, machine washed etc.

A deduction may be made if an item has been returned and the value of the merchandise has been reduced due to you handling the merchandise more than necessary.

Note that if a package is returned without a return request or out of time, we will not be able to refund the order.


2— Validation of your return request:


You will receive a response from the return service within 24 working days.


3— Send your package


- Pack the products you want to return in their original packaging (cardboard) to avoid waste.

- Products must keep their original labels, packaging (boxes/pouches)

- Print your shipping slip via colissimo with La Poste on or at the post office

- The good return to stick on your shipment


Simply drop it off at a post office.

4— Refund:


Once the goods have been returned, we will refund or send your credit note

within 10 days of receipt.

In case of return on a gift card, no refund can be made. A second code corresponding to the amount of your return will be sent to you

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